Support
Frequently Asked Questions
Where can I purchase HoloLAB Champions?
HoloLAB Champions is available on the Steam store.
I am an educator. How can I use HoloLAB Champions in my classroom?
HoloLAB Champions is designed to be a companion for chemistry classrooms and students. See the Classroom Guide for classroom resources you can use.
I am an educator. Can I get a discount on HoloLAB Champions?
HoloLAB Champions is available for free to educators. Please visit this page and fill out the form at the bottom of the page to request your free Steam key for HoloLAB Champions.
How do I redeem a Steam key?
Please follow these instructions to activate a new retail purchase on Steam:
- Go to store.steampowered.com
- Create a Steam account (if you’re a first time Steam user) and install Steam on the computer you will use for HoloLAB Champions.
- Launch the Steam software and log into your Steam account.
- Click the “Games” option in the Menu between “Friends” and “News”.
- Choose “Activate a Product on Steam”
- Click “Next” and then click “I Agree”
- Paste in the Product Key that you received for HoloLAB Champions. You should see an “Activation successful” window and the name of the game “HoloLAB Champions” in the product box.
- Click “Finish”
- Check Your “Library” to locate HoloLAB Champions. Click on the title.
- Click “Install” to install the game
Please visit the Steam support page if you have additional questions.
Can ‘HoloLAB Champions’ be played on any other devices?
Currently HoloLAB Champions is designed to be played on the HTC Vive and Oculus Rift virtual reality systems.
What is the recommended age for playing HoloLAB Champions?
HoloLAB Champions was designed and tested with high school chemistry education in mind.
Does each student in the classroom require an HTC Vive or Oculus Rift headset in order to experience HoloLAB Champions?
While a virtual reality headset is required for the game to be launched, there are several ways classrooms can perform group activities with only a select number of students in a headset. The Classroom Guide has classroom activities where only one student is wearing the headset.
I’d like to have multiple students try HoloLAB Champions. How do I clear the student’s progress?
There are several ways you can clear the student’s progress in the game:
- Pull the “reset” lever while the student is in the game
- Exit to the main menu
- Close the game and reopen it
How can I change the camera angle in the game?
To change the camera angle in the game, you can use the spacebar on the keyboard to find the angle you prefer. You can also use the numerical keys to go to a specific angle. Finally, you could direct the player in the experience to check the dashboard in the game to change the perspective.
I am having problems with the game. What should I do?
Please contact us at gamesupport@schellgames.com for assistance. We are happy to help.
I have an Oculus Rift and I am having issues. Where can I go for help?
We are updating the Classroom Guide to also provide answers for Oculus Rift users. For the time being, you can access the Oculus Support page for assistance.
I am a business and want to offer ‘HoloLAB Champions’- what can I do?
For businesses and VR arcades, a commercial license for HoloLAB Champions is available. Please log into Steam to view the commercial license for the game. Keys through the ‘for educators’ page are reserved for teachers and educators at educational institutions. Thank you for understanding.
Min Specs
- CPU
- Intel i7-4790 @ 3.6 GHz
- Memory
- 8.0 GB
- OS
- Windows 8 64-bit
- Graphics Card
- GeForce GTX 970 4.096 gb